Shipping & Returns Orgone Pendants
At Pumayana we do not mass produce. All our products are handcrafted and made to order.
Our Orgone Pendants take 2 weeks to produce, however we do hold some stock of orgone pendants.  If the pendant you’ve ordered is in stock, your item will be shipped within a few days, otherwise it will be longer, but if there is a delay you will be notified.

Orgone Pendants are handcrafted in, and shipped from USA.
If you live in USA your order should arrive within 3-5 days after fulfillment.
If you live in Canada or Mexico please allow 5-10 days after fulfillment.
If you live outside of these regions your order typically will take 7-14 days after fulfillment.
Please be patient with your delivery, we are not in control of international shipping issues.

If you require your pendant by a specific date (for example as a birthday gift) please let us know by emailing, we will always try and accommodate your request.

Pumayana produces products in USA, Europe and Asia. Please note that if you have ordered multiple products it may be that your order will ship from 2 different places.

Taxes and Duties
There should not be any duties or taxes liable when you take receipt of the delivery of your pendant in your country. 
However, if for some reason you are required to pay an import duty please email Pumayana at with proof of payment of your duty and we will offer you a Pumayana Gift Card/Coupon to the same value.

As our products are made to order we cannot offer refunds for change of mind purchases. If, however, your pendant is damaged in any way we will of course offer a replacement or refund.
In exceptional circumstances we may offer a credit note for return, but in this instance please be mindful that the pendant, box & authenticity card must be returned at your cost to our USA office, and everything must be in perfect condition.
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